Terms & FAQs

General

Renter must be 21 years of age or older to book an event at 3 Stories. Renter must present a valid state ID, Driver’s license, or passport at the time of booking. A copy of Renter’s identification will be kept on file for verification purposes only. Minors must be accompanied by a parent or legal guardian at all times.

Please do not bring candles or foods that need to be heated with open flames (unless you have a professional caterer). Please do not decorate with glitter, confetti, or sparklers.

Renter is required to complete set-up and tear-down within this defined timeframe. All outside deliveries/pickups must be made within this defined timeframe. If tear-down and removal of 3 Stories’s equipment it not completed by the end of the rental time, Renter will be responsible for additional rental time at the overtime rate listed in the accompanying booking form.

Payments, Deposits & Cancellations

At the time of booking, Renter is required to place a credit card on file to pay a deposit of 50% of the total rental cost. The 50% deposit is NON-REFUNDABLE. The remaining balance is due no later than 30 days prior to the rental date. If the balance is not paid by the 30th day prior to the rental date, the credit card on file will be automatically charged on the 29th day prior to the rental date. 3 Stories has the right to cancel a rental for non-payment.

A Security Deposit in the amount of $500 is required and a credit card to hold such deposit must be provided to 3 Stories upon check-in on the rental date.

Renter will not receive any portion of the non-refundable deposit in the event that a rental is canceled or postponed. A cancellation/transfer fee of $100 will be charged at the time of cancellation/transfer.

If a rental is canceled at least 30 days prior to the rental date, Renter may apply their deposit toward a future rental date (transfer). The transfer date must be within 12 calendar months of the original rental date. Only one transfer is allowed per rental.

If a rental is canceled less than 30 days prior to the rental date, all payments made are nonrefundable, and the balance of the rental price will be charged to Renter’s credit card on file.

3 Stories will not provide refunds for situations beyond the control of 3 Stories, including, but not limited to, delays due to road construction/closures, weather, death, acts of God, etc.

Catering, Cleaning & Trash

3 Stories, will be in a clean and good condition prior to Renter’s event. Renter is required to return the Venue to the same clean condition it was in when Renter took possession, unless payment for advanced cleaning was made. Otherwise, all trash must be collected, properly bagged and removed by Renter or an individual or entity working on Renter’s behalf. Renter is responsible for wiping down all furniture used and ensuring that no spills/stains are left behind. All furniture/equipment/decorations brought into the Venue by Renter or Renter’s Associates must be removed from the premises prior to the expiration of the rental period. Failure to return the Venue to the same clean and good condition it was in when Renter took possession will result in the loss of all or part of Renter’s Security Deposit. Similarly, any damage inflicted upon the Venue by Renter and/or Renter’s Associates may also result in the loss of all or part of the Security Deposit.